Legal
Privacy Policy
Last updated: [DATE — fill in on publish]
HomeReady (“we,” “us,” “our”) provides a photo-based home condition assessment tool for buyers and sellers. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Account information: name, email address, and authentication data when you create an account.
Property and photo data: photos you upload during a home tour or listing review, along with property details you provide (address, home type, size, and features).
Payment information: if you purchase a paid report, payment is processed by a third-party payment processor. We do not store your full payment card details on our servers.
Usage data: standard technical information such as IP address, browser type, and interaction with the site, collected via cookies or similar technologies.
How We Use Your Information
- To generate your condition assessment report using AI-based photo analysis
- To communicate with you about your account, reports, or transactions
- To improve and maintain the service
- To detect and prevent fraud or misuse
How Your Photos Are Processed
Photos you upload are analyzed using a third-party AI service to generate condition assessments. Photos and associated property data are stored securely and are not sold to third parties. Reports and underlying photos may be retained to allow you to access your assessment history via “My Assessments.”
Third-Party Service Providers
We use the following categories of third-party providers to operate the service, each of which may process data on our behalf. The specific vendors we use within each category may change over time as our service evolves:
- Cloud database and authentication provider
- AI-based image and report analysis provider
- Transactional email delivery provider
- Address autocomplete and location data provider
- Payment processor
Data Retention
We retain your account information and assessment reports for as long as your account is active, or as needed to provide the service. You may request deletion of your account and associated data by contacting us.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Contact us to exercise these rights.
Children's Privacy
HomeReady is not directed at children under 18, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated “Last updated” date.
Contact Us
Questions about this policy can be sent to [CONTACT EMAIL — TBD].